SERVICES
First Class HR Solutions offers a range of standalone and integrated services with the aim to build your business capability
Human Resources
Our consulting services can help your business comply with Australian workplace laws and improve your human resource management practices. We offer support in developing strategies and plans, recruiting the best available people, providing training and performance management, and preparing tailored employment documentation. Let us simplify the process of employing people so that you can focus on running your business!
We can support your business in a number of areas.
These include;
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developing strategies and plans
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recruiting the best available people
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supporting the development of your team with training or helping them improve their performance.
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prepare tailored employment documentation such as position descriptions, letters and contracts for your business.
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provide you with templates, forms and streamline your processes
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performance management
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STP Payroll
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outsourced book-keeping services
Performance Management
We understand the importance of aligning employees, resources, and systems with strategic objectives through formal and informal processes.Before embarking on performance management, it's crucial to assess your compliance with legal and ethical standards.
We can help you create a tailored performance management process for your business, provide validated templates for meetings with underperforming employees, and ensure compliance with Australian standards and checklists in performance management.
Learning & Development
We offer a range of bespoke, tailored Learning & Development Services. We have access to Australia's most talented L&D experts, many of whom have worked on award winning programs. At the core of our proposals is a return on investment to ensure that the money you spend on up skilling can be seen in your business growth!
We design and implement programs which are engaging, informative and effective. We partner closely with our clients to ensure our training products are fit for purpose, whether it is a large scale ‘Train the Trainer’ program or a bespoke leadership workshop.
Our Core Disciplines
We deliver a range of services in this area:
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Capability analysis & mapping
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Training Needs Analysis
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Training Development & Delivery
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Train the Trainer Programs
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Leadership and Organisational Coaching
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Bespoke Leadership Development Programs
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LMS Content Creation
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LMS Management Services through our network of partners
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Access to preferred rates for accredited training through leading RTO's
Our Approach
We collaborate closely with our clients throughout the design, delivery stage and ROI stages of training.
Through our networks we can;
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engage guest speakers & subject matter experts
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optimising the initial outlay for material design & development
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designing and delivering projects such as large-scale legislative changes
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create world-class organisational induction courses and IT systems implementation training.
We also design and deliver non-technical training including, dealing with difficult behaviour, managing conflict/workplace stress and leadership skills. We can work with you on a specific training outcome or on a larger scale L&D strategy.
Learning Management System
At First Class HR Solutions, we are your trusted partner for award-winning Learning Management Systems (LMS) in Australia.
No matter the size of your business, we can tailor a cost effective Learning Management Solution with our Award-Winning LMS. In today's fast-paced and ever-evolving business landscape, organisations recognise that continuous learning is the key to staying competitive. A robust Learning Management System is the cornerstone of a successful learning and development strategy.
Why Choose Our Award-Winning LMS?
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Unparalleled Features & Functionality
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Scalability & Flexibility
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Personalisation & Customisation
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Interactive & Engaging Learning
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Comprehensive Analytics and Reporting
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Exceptional Support & Training
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Australian based support services
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Backed up with over 99.9% uptime
Induction Training
We understand the significance of providing a comprehensive induction training program for new employees. We believe that a strong foundation is the key to success, and our induction training is designed to ensure that every individual is equipped with the necessary knowledge and skills to excel in their roles from day one.
Available both as a standalone offering or included in all our premium recruitment service packages, we utilise the latest Learning Management System, that has been optimised for both Mobile and Desktop Learning. We have both standard programs that meet all legislative requirements, as well tailored options with your business branding. Our Learning Programs come with a certificate of completion. Our Learning Management System us backed by Australia's leading Registered Training Organisation.
Our Induction Training Program can easily be tailored to meet the unique needs of your organisation, industry, and job roles. We will work closely with your HR team to develop a customised training plan that aligns with your company's values, objectives, and culture.
What sets our Induction Training Program apart is our commitment to delivering a dynamic and engaging learning experience. We employ a variety of instructional methods, including interactive workshops, hands-on activities, multimedia presentations, and role-playing exercises, to create an immersive and impactful training environment.
Key Features of Our Induction Training Program
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Comprehensive Onboarding
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Customised with your organisation's Culture and Values
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Job-Specific Training
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Soft Skills Development
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Ongoing Support
It sets the tone for a positive employee experience, enhances productivity, and reduces turnover. At First Class HR Solutions, we are passionate about helping organisations build strong and capable teams. Our Induction Training Program is designed to empower your new employees with the knowledge and skills they need to hit the ground running and contribute to your organisation's growth. Contact us today to discuss your induction training needs and discover how our HR consulting expertise can benefit your organisation. Together, let's create a solid foundation for success.
Work, Health and Safety
With regulations and laws different across each state our consultants are experts in each of the relevant regulations. We are dedicated to helping organisations across Australia create safe and healthy work environments.
Our team of experienced WHS consultants provides comprehensive consulting services tailored to meet the unique needs and regulatory requirements of your industry.
Our WHS Consulting Services Include
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Risk Assessments &Compliance
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Safety Management Systems
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Safety Audits & Inspections
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Incident Investigation & Analysis
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Customised Training & Education
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Ergonomics & Workplace Design
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WHS Program Development
Business Consulting
& Marketing
At First Class HR Solutions, we partner with you to deliver Business Consulting Services tailored for the retail and hospitality industries. What makes us stand out is our unparalleled access to the finest consultants in Australia, ensuring your business is paired with the best in the field.
All consultants utilised by First Class HR Solutions are industry experts, boasting experience at and/or ownership of award-winning businesses. With a rich history of over 10 years dedicated to retail and hospitality, we delve deep to uncover how your business can flourish. Our approach goes beyond relying on past cases; we meticulously investigate your unique situation. Our team of expert consultants is dedicated to helping hospitality and retail businesses achieve their goals and unlock their full potential, offering tailored solutions to meet each client's specific needs and objectives.
Our comprehensive range of services includes:
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Strategic Planning
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Marketing & Branding
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Operations & Efficiency
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Customer Experience
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Menu Planning (Hospitality)
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Market Research &Analysis
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Sales & Marketing Strategies
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Store Design & Layout
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Supply Chain Management
If you seek expert consulting services for your hospitality or retail business, contact us today to explore how First Class HR Solutions can help you achieve unprecedented success!
Employer Recruitment Services
First Class HR Solutions is a leader in Employer Recruitment Services. We have a history in sourcing quality candidates across a range of industries, from entry level to executive level roles. We don't just use the normal channels that most recruitment companies use.
We use our extensive networks both in Australia and around the world to find the perfect candidate. When we do need to use advertising, we have access to discounted rates through our preferred partner networks.
First Class HR Solutions recruitment costs are lower than nearly every firm in the Australian market.
We offer both a standard service and a premium service. Our premium service includes a branded contract and online induction program tailored to your industry!
Whilst we provide recruitment services to all industries, we specialise in;
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Retail
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Hospitality
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Sales
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Pharmaceutical, Biotechnology and Medical Devices
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Aged Care (Personal Care Assistants / Assistants In Nursing ONLY)*
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New & Upcoming Graduates*
*First Class HR Solutions does not recruit Qualified Allied Health Professionals OR General Practitioners, including graduates For these roles, we encourage you to contact House of Talent!
Executive Recruitment
At First Class HR Solutions we specialise in connecting top-tier executive talent with leading organisations across various industries. Our mission is to help our clients find exceptional leaders who can drive their businesses forward and achieve long-term success. With our extensive network, industry expertise, and personalised approach, we are committed to delivering the highest quality executive search services.
We also have specialisation in the pharmaceutical, biotechnology and medical device companies - especially within medical affairs .
Why Choose Our Executive Recruitment Service?
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Extensive Experience
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Unparalleled Network
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Tailored Approach
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Rigorous Assessment
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Confidentiality & Discretion
If you're looking to hire top-tier executives who can lead your organisation to new heights, we invite you to get in touch with our experienced team. We are ready to discuss your executive recruitment needs and provide tailored solutions.
Canditate Resume Service
At First Class HR Solutions, we provide a professional resume service for job seeker's. Utilising our national network of specialist consultants, we will create a resume that stands out from your competition. Our consultants understand how to make your resume stand out from the crowd!
Unlock Your Professional Potential Through Exceptional Resumes
We are here to empower you with the tools and expertise needed to create a standout resume that captures the attention of employers and opens doors to exciting career opportunities.
Why Choose Us?
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Personalised Approach
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Resume Writing Excellence
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Professional Branding
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ATS-Friendly Formatting
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Collaboration & Transparency
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Timely Delivery
Unleash Your Career Potential Today! Contact us today to discuss your resume needs and unlock your professional potential.
Unlocking Your Professional Potential, One Resume at a Time.
Travel & Tourism
First Class HR Solutions, can assist your business in all your travel & tourism needs. Our dedicated and professional team work closely with Australia's leading hotels, airlines and event management companies to deliver an outstanding level of service.
We can assist you with;
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corporate travel across Australia and the world
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book flights, accomodation and transfers for you and your team
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plan your next corporate event
Let's Create Extraordinary Together!
Are you ready to take your travel & corporate events to new heights?
Let's join forces and create extraordinary experiences that inspire, engage, and drive your business forward. Let's discuss your upcoming event and let our expertise and passion bring your vision to life.
Discover the power of exceptional corporate events with First Class HR Solutions. Ignite success, inspire greatness!
Crafting Memorable Experiences That Make an Impact
